17個英文商業email範例 【參考大全】

Spencer Lam
Spencer Lam
英文補習名師,港大一級榮譽,多年英文補習經驗,歷年來曾教授超過1000名學生,學生遍及各大名校,由初中至成人英語皆可因材施教,獲《TVB》、《Now TV》、《經濟一週》、《晴報》、《親子王》、《經濟日報》等專訪
目錄

商業英文Email 範例 懶人包

在職場上,商業英文email就是考驗英文寫作能力的最佳部分。

不懂得撰寫商業英文email是非常吃虧的!

所以,這篇文章將會包含大量Email範例供大家參考,甚至抄考。

不想錯過就記得看完整篇文章!

商業英文Email範例

商業英文Email範例

在商業上,email的種類千變萬化,所以沒有可能可以預測所有可能性。

不過,這裏會包含三大方向。

  1. 銷售和促銷電郵
  2. 商業交易電郵
  3. 管理和行政電郵

逐一看看有什麽Email範例

銷售和促銷Email範例

銷售和促銷Email範例

銷售和促銷電郵主要有兩種:

  1. 介紹產品和服務電郵
  2. 業務推廣跟進函

介紹產品和服務電郵範例

介紹產品和服務電郵範例

假設你正在向新顧客銷售家居用品

Email範例

Dear Miss Lung,

We know what a great pleasure it is to have your own home. But do you find domestic chores tiring and time-consuming? Well, worry no more! XYZ’s Vacuum Cleaners can lift that burden from your shoulders and the dust from your floors!

XYZ’s Vacuum Cleaners are the most powerful o the market – they make vacuuming a whole lot easier and faster, leaving your carpet fresh and clean as new!

There are many different models to choose from – in a great array of modern and attractive colors – and we’re sure one will suit your particular needs and pocket. As soon as you become one of our valued customers you’ll realize you made a perfect choice!

And right now when you purchase XYZ’s Vacuum Cleaner, you can enjoy a substantial discount by using the attached coupon. We’re sure we have just the right model for you! If you would like more information or a demonstration please call us at 12345678 and talk with our friendly staff.

We look forward to hearing from you.

Yours sincerely,

Toby Chan

XYZ’s Household Appliances

業務推廣跟進函 電郵範例

業務推廣跟進函

假設你正在跟進銀行服務

Email範例

Dear Miss Tong,

Thank you for opening a current account with ABC Bank. we have sent you a booklet detailing the benefits you will enjoy while banking with us.

 Our branch manager, Mr. Peter Sum, will contact you shortly. He will outline our services and answer any of your questions concerning your financial management. If you have any questions, please call 27868228 during office hours.

Yours sincerely,

Vincy Leung

ABC Banking Corporation

商業交易電郵範例

商業交易電郵範例

商業交易電郵主要分爲5種:

  1. 業務查詢及回復電郵
  2. 報價電郵
  3. 下單電郵
  4. 財務事項電郵
  5. 投訴和調整電郵

業務查詢電郵範例

假設你正向其他公司詢問維修事項

Email範例

To whom it may concern

The outer wall of our office premises needs to be repaired owing to damage caused by the recent rainstorm. Could you kindly send one of your engineers over early next week to assess the damage and give us a quote on the cost?

please call me ASAP at 29872879 for further arrangements.

Lam Mei Heng

Manager

ABC Co Ltd

業務回復電郵範例

假設其他公司曾經查詢合作事宜兒你要回復

Email範例

Dear Mr. Lo,

Subsequent to your letter of 14 July 2022 concerning the possibility of business cooperation between us. I have discussed the matter with our Executive Director, Mr. Mok, carefully and we both welcome such an opportunity.

 As Mr. Chan wants us to proceed with the discussion of terms and conditions for our agreement, I have enclosed a standard contract that serves as the base of our further discussion. We will be pleased to answer any of your questions arising from the discussion. I will contact you shortly and we will go into the details.

Yours sincerely,

Jacky Yam

Sales Manager

XYZ Co Ltd

報價電郵範例

假設你要發送報價表

Email範例

Dear Mr. Leung,

We thank you for your enquiry of 13 June 2022 about our Life-Saving Apparatus (LSA). We are pleased to quote as follows:

Life jacket

HKD220.00 each

Life buoy

HKD1230.00 each

Life raft

HKD2,164.00 each

The above items can be delivered to your home one week from the date of order. For further information or to place an order please call me at 2717 4502

Emmy Tong

Sales Manager

123 Life Saving Apparatus Co 

報價跟進電郵範例

假設你要發送的報價表過幾日都沒有人回復

Email範例

Dear Mr. Shar,

We have not heard from you since we sent you the quotation for the 1234 Computers. We wonder if you need any more information to help you make a decision.

Ms. Christy Lam, Our experienced sales representative, would be happy to offer you a free enquiry service to help you fully utilise your computers. Or perhaps you prefer to visit our showroom and see how our computers can work for you.

Please call 87654321 for any further information.

Yours sincerely,

Ian Chan

Sales Manager

HK Co ltd

下單電郵範例

假設在電話中顧客已經肯定要下訂單

Email範例

Dear Mr. Yiu,

Further to our telephone enquiry, we now place our order for Excellent Computer packages. The total price was agreed at HKD 300,000. Please arrange delivery as soon as possible.

Yanny Lee

Supervisor

ABC Computer Co

下單收據電郵範例

假設顧客已經購買了產品而你收到收據

Email範例

Dear Mr. Bo,

Thank you for your order of 14 July for our SX 723 model Computer.

We confirm that the order will be packed and ready for dispatch before the end of this month. We trust that you will be satisfied with our products and our after-sale service.

We thank you for your business and look forward to serving you again in the future.

Jimmy Ma

Sales Department Head

ABC Computer Co

信用貸款電郵範例

假設你的銀行向顧客提供信用貸款

Email範例

Dear Mr. Chan,

Thank you for your enqquiry of 11 August 2022. We shall be pleased to handle the shipments and arrange for the credits against the deposit of bill of lading and other shipping documents. Our commission charges for revocable documentary credits would be 1/8% to 1/4% for irrevocab;e credits and also our charges for such items as telegrams and postages.

Please complete and return the form so that further arrangements can be made.

Yours sincerely,

Richard Tam

GYH Banking Co

費用清單電郵範例

假設你向顧客提供invoice

Email範例

Dear Ms. Lo,

The goods you orgered on 15 July 1998 have been packed and sent to you. They should reach you by 13 August.

We are enclosing your invoice (no.12345) covering the above goods. Please settle the amount as before.

Yours sincerely.

Jacky Hau

Sales Manager

CVX Co Ltd

投訴電郵範例

假設你向公司投訴產品破損

Email範例

Dear Sir/Madam

On examining the cup received on 21 May 2022 we discovered that the goods were stale. We believe this was due to careless handling at some stage during delivery.

The damaged items have been put aside for your future examination in case you need to contact your supplier or insurance department.

We enclose a list of the damaged items and hope you will send us replacement within a week.

Yours faithfully,

Billy Mak

回復投訴電郵範例

假設你的產品在期限無法送到客人手中而收到投訴

Email範例

Dear Mr. Lai,

We are very sorry to learn that your fan has not yet arrived. As we have not heard anything from our carrier about delays in transit, your email came as a surprise. We again apologize for not having been able to inform you in advance of this carrier to make sure this will not happen again and to make arrangements to deliver your goods as soon as possible.

Yours sincerely,

Lilly Chong

Sales Manager

FGH Trade Co

管理和行政電郵範例

管理和行政電郵範例

管理和行政電郵主要分爲5種:

  1. 人力資源電郵
  2. 銀行和財務電郵
  3. 保險電郵
  4. 法律事務電郵
  5. 外部溝通電郵

人力電郵範例

假設你的公司有人升職並需要撰寫一封Email告訴其他同事

Email範例

Circular announcing promotion

Date: 23 April 2022

Starting from 1 May 2022, Miss Chole Chung will be promoted to Marketing Manager. Miss Chung was our top saleslady last year. Her excellent performance has proved to be an invaluable asset to our company.

We congratulate Miss Chung on her promotion and wish her every success in her career.

Mary Kam

Human Resources Manager

銀行和財務電郵範例

假設你正在處理銀行匯票付款

Email範例

Dear Mr. Cheng,

We are enclosing a bank draft for $500,000 as requested in your recent letter. Please acknowledge its receipt.

Yours sincerely,

QWE Co Ltd

保險電郵範例

假設你要申請產品保險

Email範例

Dear Mr. Yeung,

We have received your quote for insurance coverage on our Rose Hips for export to Taiwan.

Please arrange for this coverage to begin on 7 September 2022 for one container of Rose Hips, valued HKD20000 – as per the policy’s terms and conditions.

Please not that one container of the same value will be shipped to Taiwan monthly next year.

Yours sincerely,

Jeffrey Tam

Deliver Department Head

PJH Co

法律事務電郵範例

假設你同意遵守協議的條款和條件

Email範例

Dear Ms. Tang,

We have received your agreement and after careful consideration, we have agreed to the terms and conditions listed.

A special team has been appointed to deal with this project. we enclose an agenda for the next meeting. Please let us know if you have any suggestions.

Yours sincerely,

Production Manager

ASUH Co

外部溝通電郵範例

假設你正撰寫邀請函

Email範例

Dear Ms. Yim,

The grand opening of the Kowloon Bay Widget Enterprise Centre on 17 June 2022 signifies a step into a new era. We would be pleased to have you there to witness this historical event with us.

We enclose the program of the day for your reference. If you have any enquiries please contact me any time.

Yours sincerely,

Shar Shum

Communication Department Head

RTY Co

如果大家有什麼英文問題,如Spencer Lam, 好唔好咁樣學英文呀? 或者IELTS考試,成人英文/商業英文的知識及英文資源,歡迎你可以隨時再跟我多交流一下,可以Follow 「Spencer Lam English Team」 Facebook pageIG得到更多英文資訊,亦都可以上 https://spencerlam.hk/ 了解更多!

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