
上班時特別是office一族都要幫忙接電話,而當接到外國人電話時很多時候都不知道應該如何對答,搞到口啞啞,所以今天我將會分享一些職場必備的電話英文。因為是公司電話,所以注意不能像和朋友聊天這麼casual亦要注意語調要禮貌。
工作常用句式:
一接起電話便要清楚說明公司名稱和自己的名字,所以可以說:
1. Hello, this is (company name). I’m (your name). How may I help you?
你好,這是(公司名稱)。 我是(你的名字)。 請問有什麼可以幫你?
那麼如果他是要找公司的人的話,你通常都會問對方是誰,你可以說
2. May I ask who’s calling? 請問是誰找他呢?
如果對方打錯電話或公司根本沒有這個人的話你可以說
3. There is nobody here by that name / I’m afraid you got the wrong number 沒有人叫這個名字/你打錯電話了
也有很多時候對方想找的那個人暫時不在公司,那麼你可以有以下一些的說法,例如:
4. He’s out of the office for the time being 他現在不在公司
5. He’s on his lunch break 他在吃午飯
6. He’s on leave today 他今天放假
7. He’s on a business trip 他出差了
8. I’m sorry – he’s unavailable right now 對不起。他現在沒空
9. He is in another call right now 他在跟別人通電話
10. He’s not at this company anymore 他已經不在這家公司了
11. He has been resigned 他已經離職了
講完理由之後記住要問對方是不是緊急的事,要不要留個言:
12. Is this urgent? 這是緊急的嗎?
13. Would you like to leave a message? 請問你要留個言嗎?
14. Do you want me to have him return your call? 你要我叫他回電給你嗎?
以上的情況適用於當人不在的時候,那麼如果他在的話,你應該說:–
15. Please hold 請稍等
然後找那個人來接電話,或是要轉接電話的話你也可以說:
16. Let me put you through.. / Let me transfer your call to… 讓我把電話轉交比…
作者簡介:港大一級榮譽畢業,在學期間獲11份獎學金,曾赴英國留學交流。曾任國際銀行MT,2019年放棄銀行工作,全身投入英語教育事業,歷年來教授過千名學生,早前獲香港青年協會邀請擔任2020 DSE工作坊講者。
原文刊登於 :


請打我手機 英文
請不要說Call my phone
正確答案是:Call me on my cell phone.
因為 “call” 意味著打電話,而 “on” 描述了通過哪種設備進行通話。
Call me at this number. 都可以
請打我手機 英文
請不要說Call my phone
正確答案是:Call me on my cell phone.
因為 “call” 意味著打電話,而 “on” 描述了通過哪種設備進行通話。
Call me at this number. 都可以
打電話給某人英文
打電話給某人的英文可以說成 “Call someone” 或者 “Give someone a call”。例如:
- I need to call my boss and let him know I’ll be late.
- Can you give me a call later and let me know how the meeting goes?
其中,”give someone a call” 的語氣比較輕鬆,通常用於朋友間之間的對話。
打電話英文找人
打電話找人的英文可以說成 “call to find someone” 或者 “call someone up to locate them”。例如:
- I need to call to find my friend John. Do you have his number?
- Have you tried calling her up to locate her? She might be able to tell you where she is.
另外,如果你想要問詢問對方是否知道被尋找人的下落,你可以用 “Have you seen or heard from [name] lately?” 的句式。例如:
- Hi, I’m trying to find my friend Sarah. Have you seen or heard from her lately?
跟朋友講電話英文
以下是跟朋友講電話時可能會用到的一些英文句子:
- Hi, how are you doing? – 嗨,你好嗎?
- What’s up? – 最近怎麼樣?
- How have you been? – 最近過得怎麼樣?
- It’s been a while since we talked. – 我們有一段時間沒有聊天了。
- So, what have you been up to lately? – 最近在忙什麼呢?
- Have you seen any good movies or TV shows lately? – 最近看到什麼好的電影或電視節目嗎?
- How’s work/school going? – 工作/學校怎麼樣?
- Do you want to hang out sometime soon? – 你想要快點見面嗎?
- Let’s catch up soon. – 我們快點聚一聚吧。
- Take care and talk to you soon. – 保重,我們再聊。
撥電話英文
撥電話的英文可以說成 “make a phone call” 或者 “dial a phone number”。例如:
- I need to make a phone call to my doctor’s office to schedule an appointment.
- Can you dial this phone number for me?
另外,當你想要讓對方撥打某個電話號碼時,你可以使用 “call” 或 “give [someone] a call”。例如:
- Can you call this number and let me know who answers?
- Give me a call when you get a chance.
Bonus:打電話 無人接聽 英文
Email follow-up: 嘗試用電話聯絡你, 但不成功
Dear AAA,
I hope this email finds you well. I am writing to follow up on our recent attempt to get in touch with you.
a) I tried calling you by phone, but no one answered. I wanted to discuss [insert reason for calling] with you, but was unable to reach you.
b) I tried to contact you by telephone, but had little success. I have an urgent matter to discuss with you regarding [insert reason for contacting you], and I would greatly appreciate it if you could get back to me as soon as possible.
Please let me know if there is another way I can reach you, or if there is a better time to call you. Thank you for your time, and I look forward to hearing from you soon.
Best regards,
BBB
如果大家有什麼英文問題,如Spencer Lam, 好唔好咁樣學英文呀? 或者IELTS考試,成人英文/商業英文的知識及英文資源,歡迎你可以隨時再跟我多交流一下,可以Follow 「Spencer Lam English Team」 Facebook page同IG得到更多英文資訊,亦都可以上 https://spencerlam.hk/ 了解更多!